Refund policy

Because your intimate skin (and your trust) deserve care ✨

At Femyth, we're proud to create rituals that bring comfort and confidence. Still, we know that sometimes things don't go as planned. Here's how returns and refunds work when you shop with us.

RETURNS

You may request a return within 30 days of delivery.
Products must be unopened, unused, and in their original sealed packaging.
For hygiene and safety reasons, intimate care products cannot be returned once opened, unless they arrived defective, damaged, or incorrect.

If your product qualifies, just email us at rituals@femyth.com with your order number, and we'll guide you through the next steps.

✨ 30-DAY SATISFACTION GUARANTEE
We stand behind She's the Myth. If you've opened and used it but it didn't give you the relief you expected, we've got you covered — email us at rituals@femyth.com within 30 days of delivery with your order number and a quick note on what didn't work for you, and we'll issue a refund to your original payment method, minus original shipping. No need to send the product back.

💔 DAMAGED OR WRONG ITEMS
Please check your order as soon as it arrives. If something seems off — wrong item, damaged, or missing — reach out to us within 3 business days of delivery at rituals@femyth.com. We'll take care of it quickly, whether that means sending a replacement or issuing a refund.

💸 REFUND PROCESSING

Refunds are always issued to the original payment method used at checkout.
Original shipping fees are non-refundable, unless the product was defective, damaged, or incorrect.
Refunds may take a few business days to appear on your statement, depending on your bank or payment provider.

QUESTIONS?
We're here to help. If you have any questions or concerns, just write to us at rituals@femyth.com — our team will be happy to support you.

Because intimate care should always feel safe, supported, and made with you in mind 💞