Frequently Asked Questions
Because care should never be a mystery. We believe intimate wellness deserves clarity, safety, and softness. Here you’ll find answers to the most common questions about Femyth—so you can step into your rituals with confidence and ease.
She's the Myth is a dense botanical cream created to hydrate, protect, and strengthen vulvar skin. Made with jojoba oil, rose water, centella asiatica, and other natural extracts, it was designed to transform irritation into calm and dryness into softness.
Yes. Femyth is dermatologically tested on sensitive skin. Our formula is fragrance-free, paraben-free, and colorant-free, so you can feel confident in your most delicate rituals. Femyth is not tested on animals (cruelty-free). The formula is plant-based, though not officially vegan-certified.
Each jar contains 80 g of product. With regular use, it typically lasts 4–5 months. The expiration date is printed on the bottom of the box. Once opened, we recommend using it within 12 months for maximum freshness and effectiveness. Keep She's the Myth in a cool, dry place away from direct sunlight. Make sure the jar is closed properly after each use to maintain its freshness and effectiveness.
We hope you love your Femyth ritual, but if something isn’t right, we’ve got you covered.
- Returns are accepted within 30 days of delivery.
- Items must be unused, in their original packaging, and in the same condition as received.
- Refunds apply to the product cost only (shipping fees are non-refundable).
To start a return, simply contact us at rituals@femyth.com with your order number and details. We’ll guide you through the process and provide a return label through Amazon FBA. Once the item is received, your refund or replacement will be processed.
If you still have doubts you can check our policy here.
We want every order to reach you in perfect condition. If your item arrives damaged, defective, or incorrect, simply contact us at rituals@femyth.com within 7 days of delivery.
Please include:
- Your order number
- A short description of the issue
- Photos of the product (if possible)
We’ll handle the return through Amazon FBA on your behalf. Once the item is received, your refund or replacement will be processed.
She's the Myth is designed for external use only on the vulvar area—never internal. Always apply to clean, dry skin. Use a small amount one or twice a day, especially after showering, shaving, intimacy, or during hormonal changes. Its creamy, rich texture melts into the skin, leaving it soothed and protected. Gentle enough for everyday rituals.
Femyth contains natural oils (almond, jojoba, coconut), which may weaken latex condoms. For intimacy, use only externally or pair with non-latex protection.
Femyth has not been specifically tested for use during pregnancy or postpartum. However, its botanical ingredients are considered safe and gentle for sensitive skin. We still recommend doing a patch test before first use and consulting your healthcare provider if you have any concerns, to ensure full peace of mind.
At the moment, Femyth ships only within the United States through Amazon. We’ll keep you updated when our rituals expand to other parts of the world.
All orders are fulfilled through Amazon Logistics, which means you’ll get the same reliable service you already know. Standard delivery in the US usually takes 3–7 business days, and you’ll see your estimated delivery date at checkout.